Easy Digital Downloads Cross-sell and Upsell 1.1.9

Easy Digital Downloads Cross-sell and Upsell

Through the use of cross-sells and upsells, you can both increase revenue and keep existing customers.

Cross-selling

When you engage in cross-selling, you make product recommendations to your customers for additional items that are complementary to the items they have already placed in their purchasing cart. On the screen where you check out, you’ll see recommendations for additional products to cross-sell.

Upselling

Upselling is the practice of recommending to a customer other products that are comparable but have a slightly higher value than what they are presently viewing, such as a bundle or package that also includes the product in question. On the page for each particular product, upsells will be displayed.

Custom headings

You should customize the headlines that appear above your upsells and cross-sells to make them more appealing. A generic heading can be configured if necessary in the event that the custom heading is rendered irrelevant as a result of the activation of numerous cross-sells during the checkout process.

Reporting

A summary of the total number of sales and revenues for each product will provide you with the information you need to evaluate the effectiveness of your cross-sells and upsells.

Enhanced payment details

You can find out precisely which products that were purchased were cross-sells and which were upsells by viewing the details of a particular payment.

Exporting

You can export, in CSV format, a history of upsells and cross-sells for any month, any year, or any condition.

Logging

You can view records for cross-sells and upsells in Easy Digital Downloads, just like the logs for the other aspects of the platform. Take a look under the hood and check out all of the different cross-sells and upsells that are available for a particular payment ID.