Easy Digital Downloads User History
The User History Add-on is the lighthouse you’ve been looking for if you’ve been floundering around in the dark regarding how visitors navigate your website.
How much do you know about your customers?
- Do you have an idea of the specific route that a customer went through your website prior to making a purchase?
- Do you have any idea how they came across your website?
- Do you know how long they waited before they eventually built up the confidence that was required to hand over their hard-earned money to you?
- Do you have any idea how much money they’ve spent with you throughout their entire tenure as a client?
All of this information is accessible to you through an add-on called User History.
Learn From & Improve Your Customer Experience
This add-on makes it extremely simple to evaluate and then maximize visitor paths, removing all of the element of guesswork involved in the process of improving your sales process and increasing conversions. In addition to this, it is just plain entertaining to watch where visitors are browsing on your website before they make a decision to perform some action.
Learn about your best referrers as well as the search terms that customers use to locate your site. (when available). Find out which sites potential buyers check out the most frequently before making a purchase. Find out how successful your email marketing strategy really is!
Simple & Effective
There is not the slightest bit of configuration that is required. As soon as you initiate this add-on, it will immediately start automatically tracking your customers’ browsing history as part of their completed purchases.
Features
- View the shopping and viewing histories of customers: View each page that the customer visited, in the sequence that they were visited, before they completed a particular transaction.
- Referrer Information: Before a customer makes a transaction, you should find out which website referred them to your store. If they searched for your website and the search engine did not obfuscate their question in any way (we’re looking at you, Google), then you will be able to see the precise search phrase that they used.
- See how much time the visitor spent on each page before continuing in their purchase, as well as the overall amount of time that passed from the beginning of the process until it was completed. This feature is new in version 1.5.
- Actual Lifetime Customer Value: a New Feature Coming in Version 1.5 View all of the transactions that have been completed by the same user, as well as their total expenditure across all of their completed, non-refunded, and non-cancelled purchases.
- New in version 1.5: search results based on previous pages visited: Check to see how many individual transactions in the customer browsing history included a specific website or referrer.
- Admin email notifications have been updated in version 1.5. This add-on provides you with two new email tags that can be utilized in your sale notification emails. These tags are “browsing_history” and “purchase_history,” and they make the data readily accessible to you regardless of where you are.
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