YITH WooCommerce Order Tracking Premium
How you can benefit from it
- Every order made in your store should have a tracking number, carrier name, and tracking URL added, edited, or imported.
- Customers will have a better shopping experience in your store if they can easily monitor the status of their purchases and packages.
- provide customers with tracking information via purchase confirmation emails and the My Account page;
- The number of phone calls and emails from concerned customers about the status of their orders can be reduced by providing an automated monitoring system.
Allow orders and shipping tracking to build trust with your customers
Any online store’s top priority should be making sure its consumers are happy with their purchases. To be sure, the customer’s journey doesn’t end when they pay for the item in their cart; in fact, it’s just after paying that the user will start feeling vulnerable and wondering if your shop is reliable, trustworthy, and if the product will be shipped for real, with which carrier, when it will be delivered, and what are the steps to follow in the case of a late delivery or no delivery at all.
According to the results of the usability tests, nearly all clients (97%) want complete transparency into the progress of their orders’ deliveries.
Include shipment information (carrier, delivery date, tracking code, carrier’s site URL to track the order in real time, etc.) with each order, and show that information in your customers’ accounts (in the orders list and order details), as well as in emails sent to them, with YITH WooCommerce Order & Shipment Tracking.
Providing customers with a tool to monitor the delivery of their product with a single click can improve your sales process, boost customer trust, and reduce the workload of your support team.
Insert the tracking data in the order
The component has a low learning curve. After setup, you can simply open the purchase and enter the tracking information in the appropriate section. A CSV file containing monitoring information can also be imported.
Show the tracking data to users by inserting it in the order details
After you have inserted the tracking information into the order, you will have the option to modify the text through the editor. This will allow you to display the information on the customer’s account, in the orders list (as a tooltip), and in the order details.
Show the tracking data to the user by inserting it in the order emails
Additionally, tracking information may be included in communications regarding orders that are sent to customers. You have the option of personalising the content and selecting whether you would like it to be displayed before or after the product list.
Create an order tracking page using the shortcode
Would you like to provide your clients with an additional service option? They will be able to view the shipping progress by entering their email address and order ID into a page that you have created for order tracking using the shortcode that is included in the plugin.
Insert the tracking data into the packing slips
Because this plugin integrates with YITH WooCommerce PDF Invoices & Packing Slips, you will have the ability to include the purchase tracking information in the packing slips that are generated by using this plugin.
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