Easy Digital Downloads User History Addon 1.6.2

Easy Digital Downloads User History Addon

The User History Add-on is the lighthouse you’ve been looking for if you’ve been floundering around in the dark regarding how visitors navigate your website.

How much do you know about your customers?

• Do you have an idea of the specific route that a customer went through your website prior to making a purchase?
• Do you have any idea how they came across your website?
• Do you know how long they waited before they eventually built up the confidence that was required to hand over their hard-earned money to you?
• Do you have any idea how much money they’ve spent with you throughout their entire tenure as a client?

All of this information is accessible to you through an add-on called User History.

Learn From & Improve Your Customer Experience

This add-on makes it extremely simple to evaluate and then maximize visitor paths, removing all of the element of guesswork involved in the process of improving your sales process and increasing conversions. In addition to this, it is just plain entertaining to watch where visitors are browsing on your website before they make a decision to perform some action.

Learn about your best referrers as well as the search terms that customers use to locate your site. (when available). Find out which sites potential buyers check out the most frequently before making a purchase. Find out how successful your email marketing strategy really is!

Simple & Effective

There is not the slightest bit of configuration that is required. As soon as you initiate this add-on, it will immediately start automatically tracking your customers’ browsing history as part of their completed purchases. This history can be viewed by going to the purchase details page, which can be found under Downloads > Payment History. In addition, you have the ability to search within your Payment History for web sites that have been viewed by customers in the past.

Features

• View customer browsing history: See every page* the customer visited, in order, prior to completing a specific transaction.
• Referrer Information: Find out which website your customer came from before they make a transaction from you. If they searched for your website and the search engine did not obfuscate their question in any way (we’re looking at you, Google), then you will be able to see the precise search phrase that they used.
• Time Spent & Time Elapsed: Find out how much time the visitor spent on each page before moving on with their purchase, as well as the overall amount of time that passed from the beginning of the process to the end.
• Actual Lifetime Customer Value: View all of the transactions that have been completed by the same user, as well as their total expenditure across all of their completed, non-refunded, and non-cancelled purchases.
• Search by browsing history: See how many transactions included a particular page or referrer in the customer browsing history.
• Admin email notifications: This add-on provides you with two new email tags that can be utilized in your sale notification emails. These tags are “browsing_history” and “purchase_history,” and they make the data readily accessible to you regardless of where you are.

A note about privacy

This plugin stores information about the pages a visitor visits on your website in a single cookie and uses that information to do so. The only pieces of information that can be accessed and saved by this add-on are a timestamp and the URLs of the sites that the user browsed while on your website. This application in no way, shape, or form collects any personally identifying or private information about its users. That is to say, neither you nor your consumers have any reason to be concerned about their privacy in any way.