Easy Digital Downloads Slack
Slack is something that everyone here at Easy Digital Downloads uses constantly throughout the day. We have a lot of love for Slack because it is an application for real-time communication that is both highly powerful and quite simple to operate. Because Easy Digital Downloads and Slack are now integrated, it will be exceedingly simple for your online store and the communication platform that your staff uses to collaborate with one another.
Features
Customizable notifications
It is possible to configure and send an unlimited amount of notifications from your EDD store into the channels used by your team in Slack. Each notification may have its own individually configured trigger, message content, icon, and other dynamic values, among other things. Default triggers include:
- New user registered
- Purchase completed
- Purchase failed
- Discount code applied
Integration with other popular EDD extensions
This integration with Slack is capable of much more than simply functioning with a standard online store. In addition to that, it comes with a set of unique capabilities that are activated if one of the following widely used extensions is in use:
- Software Licensing
- Frontend Submissions
- Commissions
- Purchase Limit
- Fraud Monitor
- Recurring Payments
- Reviews
When any one of these extensions is turned on, more triggers and dynamic strings that can be used in notifications will become accessible. These new triggers consist of the following:
- License key activated
- License key deactivated
- New license key generated
- License upgraded
- Purchase limit reached
- New commission
- New vendor application
- New vendor product
- Vendor product edited
- New review
- New vendor feedback
- New suspected fraudulent purchase
- New recurring subscription
- Subscription cancelled
Interactive buttons
An integration between Slack and your online business need not only operate in one direction for it to be considered successful. In addition to this, it is now feasible to send commands from Slack to your EDD website. Notifications that are sent to your Slack channel will, if they contain interactive buttons, provide the opportunity for you to take action directly from Slack, so obviating the need for you to log in to your website.
Currently supported buttons include:
- New comment on download: Approve or Mark as Spam
- New vendor application (requires Frontend Submissions): Approve or Reject
- New vendor submission (requires Frontend Submissions): Approve or Reject
- New vendor product edit (requires Frontend Submissions): Approve or Reject
Slash Commands
This connection with Easy Digital Downloads makes use of a number of the remarkable capabilities that come standard with Slack and, specifically, more than a handful of those features. Slash Commands are a feature that are both unique and strong. Slash Commands in Slack let users to input a command and receive a personalised response in response to that command.
The following Slash Commands are ones that are currently supported by the EDD Slack extension:
- /edd help – returns a list of all available commands and their parameters.
- /edd sales {period} – returns a sales summary for the given period (today, yesterday, this_month, last_month, etc.)
- /edd version – Outputs the current version of Easy Digital Downloads.
- /edd discount – Provides information about a Discount Code that has been entered. In addition to that, you may utilise this to generate brand fresh discount codes.
- /edd customer – Outputs information about a Customer.
Automated Team Invites
Have you ever given any thought to the possibility of directly engaging your customers or vendors through the use of a Slack community? Well now you can! EDD Slack comes equipped with a function that will automatically invite your clients and suppliers to join your own Slack team. Because of this, it is now feasible to successfully market membership in a closed Slack group.
When everything is set up properly, both consumers and sellers will have the opportunity to sign up for your Slack team while they are going through the purchasing process. It is also possible to manually invite customers and vendors while browsing their profiles directly from your dashboard. This functionality is available to both parties.
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