Facebook Customer Chat – Customizable Live Chat For WordPress
The Advanced Facebook Customer Chat plugin for WordPress is a paid add-on that gives you the ability to incorporate the functionality of Facebook Messenger straight into your WordPress website. Because of this, your clients will be able to communicate with your company whenever they want using the same individualized, rich-media experience that they get from Facebook Messenger. In most cases, the installation process takes two minutes. You can find a summary of the advanced features that our plugin offers below. These features are not included in the official Facebook plugin.
Advanced Features
- You have the option of choosing where you want to have live chat based on the user role (logged in or not), user device (desktop, mobiles, or both), and you also have the option of showing it only on certain sites, categories, or showing it sitewide but excluding it from certain pages.
- You have the ability to change the user interface color of the Messenger chat to make it more suitable for the motif of your website.
- You have the option of enabling a tooltip with a text of your choosing, which will then be attached to the original Facebook button.
- You have the option of moving the messaging window to the left side of the screen.
What Does Facebook Customer Chat?
The Facebook Customer Chat is a tool that is easy to use but is very essential for:
- Enhancing both your social media marketing approach and the level of engagement of your subscribers.
- Taking your branding strategy on social media to a new degree of awareness so that it can be more effective.
- Increasing the rate of conversion and naturally increasing the number of sales.
- Delivering lightning-fast assistance to each individual customer by responding to their inquiries on an individual basis.
- Developing a robust community by drawing in new visitors and ensuring that your subscribers maintain their level of interest.
- Maintaining an up-to-date knowledge base and being attentive to the needs, desires, and expectations of users while developing content or delivering services.
Why Choose Facebook Customer Chat?
The Facebook Customer Chat app comes with a collection of one-of-a-kind features that can assist you in accomplishing a variety of objectives, including the following:
- Assurance that a user’s personal communication will be delivered, along with the best possible visibility and interaction rates.
- Facebook messages offer the highest level of user engagement and are ten times more successful than other methods of communicating with your audience.
- Gaining the strong confidence of users can be accomplished by providing quick and helpful responses to the inquiries of customers.
- increased rates of user conversion, as well as additional user incentives for making purchases within the respective promotions.
- A perfect complement to your branding strategy, which ought to start with paying attention to the concerns and inquiries of users.
- Complete command over the initial point of interaction with any prospective client and the subsequent development of his interest.
- Workflow made as simple as possible by providing an intuitive and user-friendly interface within WordPress for the plugin’s dashboard.
- The gadget features of WordPress, complete with all of their easiness and adaptability.
- Exclusive style customization options include the ability to select the button location, a custom tooltip, as well as the color of the text and components on your WordPress website.
- The ability to choose the live chat position based on the user function or the device provides a unique flexibility. You have the option of adding the widget to your personal list of sites and categories, as well as taking it away.
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